Telecommunications, and why they screw you.

I have a bone to pick with Telfort. They were warning me for violating their "Fair Use Policy", which is not at all fair. They pulled me out because I use data on my phone a lot. Since I am a system administrator by profession, I generate a lot of traffic, either from home to work and vice versa, or when I'm somewhere else and I need to fix something remotely. That's why I like to be able to tether my laptop to my phone via BlueTooth. Because I don't want to pay exorbitant amounts of cash for my data-use, I went for the flat-rate "unlimited" data option with my Telfort subscription. Guess what, it's not that unlimited after all! My wife had a chat with them and managed to find out a few things about them that they do not make clear in their contract that I have with them, namely:

• They recalculate an average use from all customers every month, and that average is reported nowhere.
• Everyone that goes above that average is warned.

There's quite a few things wrong with this. I'll take my usage that they complained about so you can see how ridiculously small they are and that it can hardly be called unlimited. They were complaining about my use of 350-something megabytes that month while their average was on 48 megabytes. What the fuck! Am I the only one that actually *uses* the Internet-capabilities of his cellphone? I have HSDPA, so that's a minimum of 1.3 megabits per second. I can get a gigabyte of data in a few hours!

I'm sure as hell going to officially complain about it. Unlimited is fucking unlimited. Fair use is NOT looking at above-average consumption of data. It's using fucking common sense. Start looking at excesses (namely people that do several gigabytes and up in a month constantly). Use your damn brain.

Screw your average. Get a fucking clue. Fuck you, Telfort. Fuck you.